A Question for All Graduates

English: This class photo of Benjamin Franklin...

English: This class photo of Benjamin Franklin Mevay is the earliest photograph of a W&J student in cap and gown. The cap and gown for graduates was introduced at W&J in 1892. (Photo credit: Wikipedia)

In the past week, many of my friends and colleagues finished their master’s or bachelor degrees. I’ve seen so many happy and heartfelt messages on Facebook and Twitter– so many great memories being made. I’m so happy for all of them. I know all too well the toil that goes into earning a master’s degree. It seemed appropriate that at this time I write my valediction for those artists and performers who are graduating from conservatories and performing arts academies this month. There is one question above all else that I wish someone had asked me when I donned cap and gown several years ago, and today I’ll put it to you.

Now that you are a graduate, how will you connect to the lives of other people? 

After graduation, when the honeymoon is over, your calligraphed degree is framed on your wall and the cap and gown have been packed away– you will begin making plans for the future. I hope that you will ask yourself this question and you’ll really consider how you’ll connect to others.

It can be very easy to focus on the I,  Me and the Myself.  You must do so in order to seek financial security, to realize your dreams, and make grand plans for your future. But as an artist or performer, you must give consideration to how you will connect your artistic work with other people. The longer that you wait to get your art into the public, to perform for audiences, to put your finely honed skills and cultivated talent into the real world– the harder it will be as time goes on and the more hesitant you will become.

Class of 2013, I want you jump in feet first. I want you to go buy a megaphone if you have to and start getting people’s attention. You aren’t in school any longer– and that is a great advantage to you. Watch, listen, and observe people interact with the world around you for any and everything that will lead you to inspiration. Keep your finger on the pulse of society and culture and use your observations to guide your plans for the future.

Build as many relationships as you can to other artists, and  people. Network until there is no one you don’t know (that’ll keep you busy!).  Keep your family ties strong– you’ll definitely need them later. Talk about your ideas with other people until you are breathless. When you get exhausted, take a nap (but only a short one) then get out there and start connecting again.

Do your best to avoid isolation, except when your creative soul needs it. Constantly consider how your creative work will be received by your audiences and by the public. Your career as an artist, a musician, an actor, a playwright, a composer, a dancer— is eternally tied to public opinion. Therefore, you must be too.

When you consider connections to other people, you subconsciously understand that your creative work is not for you and you alone. Your music, choreography, plays, performances, and writing will be experienced by others and interpreted by those whom you’ve never met. My friends, if you never fail to consider your impact on other people’s lives, then you will stay on the right path.

Stay tuned,

John-Morgan

An Arts Marketing Civil War (and the South might just win!)

Metropolitan Opera (Lincoln Center), auditorium

Metropolitan Opera (Lincoln Center), auditorium (Photo credit: Wikipedia)

I just got back from a trip to Kentucky and I’ve got to tell you,  I’m shocked at the amount of arts advocacy I saw in the mainstream public forum in this past week. It seems things are a bit different than when I left the Bluegrass State four years ago to study in New York City. It left me to wonder, how come the “leading” arts institutions in the Northeast aren’t as proactive about vying for the public’s awareness?

In my sister’s college graduation ceremony at the University of Kentucky (shout out to Sara-Elizabeth Bush, I’m so proud!), President Capilouto’s address to the graduating class of 2013 mentioned the importance of the performing arts multiple times. The pre-ceremony videos featured Reggie Smith Jr., a student graduating from the UK opera program and entering the world as an emerging artist with major performance engagements coming up in the near future.

The Lexington Airport featured ads for classical music events on well designed billboards throughout the airport. That wasn’t the only advertising I saw to support classical music either– the mall at Opry Mills in Nashville featured large artwork of orchestral instruments and I also ran across mainstream advertisements for classical music events in the Nashville airport.  The impact of these small awareness campaigns is much greater than the sum of their parts. Where is all this chatter and advertisement in the Northeast?

The one exception that immediately comes to mind is the Metropolitan Opera. Their photography and advertising campaign is, in my opinion, the best classical marketing effort I’ve seen in the past 5 years. New York’s WQXR radio station comes in at a close second place with their “Obey Beethoven” campaign that flooded subway ads for time in 2011.  But that’s two notable campaigns in the last 5 years— just two. Where are all the other “big” organizations? Or for that matter, where are advertisements for individual classical artists the way Gaga covered the 7 train with vinyl wrap ads?

Advertising is expensive– but what is the more costly: a long term decline in audience growth, an inability to be seen as relevant by the public, or worse— the public simply not knowing your organization exists at all? Advertising must be a centerpiece in sustainability plans for arts organizations. Even though online advertising may reach more views than traditional print, seeing traditional ads lends a credibility to branding and also helps bring your organization and its work into the general public’s eye. If you want to catch salmon, fish in a stream. If you want to catch everything possible, go fish in the ocean. That’s what traditional advertising does. It can help bring traffic to your (hopefully by now awesome) online presence where new audience members can acces lots of information about what you do and why you do it.

This is an opportunity to be innovative. Photography is not as off-limits as it was 10 years ago and you no longer have to hire a Don Draper marketing firm to handle your organization’s image. With some basic graphic design skills you can create the image yourself and focus on increased distribution rather than increased cost to produce it. When was the last time you saw a bill board alongside the interstate for an orchestra? A massive subway campaign that was hip and cool which featured the orchestras in a comical or memorable way? Or (OHMYGAWD) a TV commercial? The Met puts commercials in movie theaters. Why have so few caught onto this?

I can’t tell you how proud I was to see arts organizations in the South promoting themselves and raising the public’s awareness of their work. It was so refreshing because there was not a drop of elitism to be found anywhere, just a genuine southern invitation to come and see for yourself the great work these organizations did. The ads I saw came off like a warm southern smile, telling you to come spend time with them and experience the art they had to offer. That’s a great way to put it–they advertised experiences, not events. They put potential audience members at ease. They sparked interest, and they unobtrusively entered the public’s field of awareness. It was brilliant.

I want to know your thoughts on arts marketing. What ideas do you have to help performing arts organizations connect with the public?

I’ll stay tuned to hear from you,

John-Morgan

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What “Reaching Out” Really Means

Have you ever stopped to think about what the term “reaching out” really means? We talk about reaching out to our audiences, to new communities, to new patrons and to new donors all the time– but I think it is time that the arts community take a fresh look at what reaching is and is not.

Full disclosure: I dislike the terms “community outreach” and “reaching out”. I don’t like what they imply, that somehow our audiences or the community needs us to graciously step down from our dais of cultural superiority and (shudder) mingle amongst them.
These terms are elitist. Thank goodness that in recent years the arts world has begun to shift in lingo, now giving these same kinds of programs names like “community or audience engagement initiatives”.
But I’d like to argue that a name change isn’t enough. There has to be a sense of authenticity in the way arts organizations interact with and develop relevancy to fellow citizens of their communities.

So how can you do this? How can an organization ensure that its community engagement initiatives are really connecting with people in the community? How do you provide real value to others through your art? The following are some basic guidelines for community programs that are actually– well, engaging.

Be mission driven.

The first step is to compare your community program with your overall organizational mission. Community programs should simultaneously provide benefit for others as well as raise an awareness of the artistic work of your organization. Don’t send a mixed message with your programs. For example, an orchestra who runs a program in the public schools that teaches an introduction to all the performing arts is overreaching. Protect your mission and your budget by sticking to programs that promote your brand of artistic work.

Help your organization personify the values of a model citizen.

Did you know that for-profit corporations have the same legal rights as a real person? I was shocked to discover this and it got me thinking, what if non-profit organizations behaved like a person? What would their habits be? Thinking in terms of human characteristics can help us guide our arts organizations to be model citizens in our community. Do we help out in times of need? Do we donate time and services to people in crisis? Are we active in city government regarding arts issues that would impact our community? Is our organization a pessimist or an optimist? Are we an activist or a pacifist? These questions help us to create a new lens through which we can view the work that we do and how it is perceived by our community.

Showcase artists as community members.

If you were able to answer yes to some of all of the questions in the previous section, then chances are you have members of your organization who are active citizens at the individual level as well. Showcase them! Get the word out to the public about the great work these dedicated artists are doing. It’s a win-win situation. Your artists and/or employees will feel their work is being appreciated and the community will have an increased awareness about the work these great people do in your community programs. The community will begin to see the people behind your programs and can develop meaningful relationships with them.

Identify a need and consider how your art can address it.

One of the great things about musicians is that we can use our art to influence positive change in the community. Consider important issues in your community and use your musical gifts to help raise awareness of an issue. Get your hands dirty and show the community through action what issues your organization supports.

Let’s consider for a moment that your organization has an engagement program that is very costly, but seems to be underperforming. Many organizations are afraid that if they cut the underperforming program they will be seen as in crisis or as taking away valuable services from the community. Perhaps it isn’t as black and white as that. There is an alternative, which is to cut the poorly performing program and break apart that program’s budget to support a wide range of one-time issue based events.

If hunger is an issue for your commmunity, you could use the funding to help sponsor a food drive by providing a concert for the kick off event. Another portion of the former program’s budget could be to help send small chamber groups (made by members of your orchestra) into veteran’s centers, retirement communities, or public schools to bring music to audiences outside of the concert hall. Suddenly, a program that was formerly a budget black hole has now been transformed into a variety of one-time projects that tackle important community issues. Your organization becomes a civic activist while simultaneously improving its image. It’s another win-win.

Consider the impact your organization’s art will have on other arts in your community.

When designing community engagement initiatives, this can be a difficult consideration to assess. Especially in large urban and cultural centers, it is both a challenge and a necessity to project how your plans will impact other cultural organizations. However we must remember that at the most basic level, if you are a non-profit then your mission trumps your bottom line.

I know that I’m going out on a limb by saying that, but I do believe it. David Handler, co-founder of la Poisson Rouge in Manhattan, said to me in an interview last year that concerning arts organizations “…there is room at the table for everyone…” Don’t make your aim to provide the same program better than another organization. Don’t focus on competition as much as providing service. Those who provide real service will be the ones who are ultimately recognized as outstanding.

Lastly, drop the pretense and be genuine.

As a final note, I urge all arts organizations, administrators, and artists to be humble. Try to forget notions of position, class, influence. As artists, we are all cultural stewards. We are servants to our art and the people who experience it. Don’t ever forget that, no matter how successful or challenged your organization may be. Never be afraid to get your hands dirty. But most importantly, never belittle anyone– ANYONE, in your organization or your community. We are servants. Realizing this is the only way to begin to serve our communities in ways that truly matter.

Stay tuned,

John-Morgan